"Emailed to asked about their service and everything seemed okay and wanted to make a booking but received no response.I followed up with a call a couple of days later only to be told that there were no inspectors available. A response earlier to tell me that there were no bookings would've been appreciated rather than letting the customer wait and follow up."

  "We had a pest & building inspection done. The report was was returned with no major damages noted. When we were able to get access to the property after settlement there was major damage to the house. When I contacted the company, I was told that they would do another inspection at my expense. Tried to contact the manager, Simon by phone & email over several months with no reply. Very poor unprofessional service!"

  "We were able to secure a building and pest inspection on the day and the entire process with APBI team and Greg our inspector was excellent. We received the report in less than 24 hours, which was detailed, honest and ultimately lead to our decision in not going ahead with a purchase. Will definitely be using again for future inspections."

  "We went through APBI based on previous reviews, and they haven't disappointed. Great quality reporting and awesome customer service! They were able to work around a tenative date for my preslab stage and corresponded with my builder on my behalf. Great work team!"

  "we used them when we were selling our house - they were prompt and on time and the report was in-depth with descriptions and photos - I would use them again if we sold or bought another property"

  "I have now obtained three building reports from APBI in the past few months. The customer service has been excellent and the building inspectors (Wayne and Greg) were very thorough and honest. On all occasions, the report was received within 24 hours. The reports were comprehensive and certainly assisted us in deciding whether or not to proceed with the purchase of the property. I highly recommend prospective buyers to engage APBI for a building and pest inspection prior to their next purchase."

  "Booked out, waste of time."

  "Highly recommended ABPI, They are good in their business."

  "We used APB after a friend recommended them to us to complete our pre-sale inspection of the property and they have been fantastic. Their website was easy to use and all the information you need was laid out clearly. No hidden costs whatsoever. The inspector completed their inspection and the report came out the very next day. We have recommended them to other friends already."

  "Excellent service, cannot recommend highly enough! Five Stars :)"

  "Professional inspection done to my satisfaction!"

  "They were very responsive and professional to work with. Thanks to them we identified a great deal of defects on the property. Although, I must say they missed one major defect(creaking flooring) which is tad upsetting given they found other defects which could've been missed easily. Overall, a mixed one for me."

  "Good quality reports from building inspectors that actually take their time to fully inspect a property as opposed to others in the market. Great value for money and a must for any prospective buyers. I highly recommend and will be using these guys again."

  "Great value and peace of mind when purchasing our new apartment. Quick, friendly and super professional."

  "Very professional at a good value."

  "Very detailed report. Fair price. Easy to contact and change the appointment. Amazing customer service. I already referred two of my friends and definitely recommend them to others. Thank guys and keep up the good work."

  "Very good!!!"

  "Misleading and deceptive I am a vendor that has recently had this company ?inspect? my home on behalf of a potential purchaser. This company needs to be retained at the client?s risk as I am suspicious of their competencies for the following reasons: 1. They were unable to complete the inspection within almost three hours and complained that they were rushed -an absolute lie; 2. The property was refurbished within the last twelve months so the time needed to inspect this house should have been adequate. Given it takes very little time to see the new electrical, new plumbing, new hot water service and that the roof was great - exactly what was causing the delays? The stumps were what I was told the purchaser wanted checked they claimed they didn?t have time to inspect? 3. Two other inspections have revealed that the house is in good condition no serious issues -not even significant enough for negotiation. Further, both were completed within two hours. 4. The ?inspector? for the company made comments about cracking but did not explain they were plaster problems not structural cracks. It has come to my attention that some of these ?building inspections? reject the first property they are asked to ?inspect? only to give the green light on the subsequent property they are then asked to ?inspect? by the same client ? in effect double dipping. I feel compelled to alert potential purchasers of these practices and that they ask what the problems are that they really need to worrying about. I posit these would include pests, structural, electrical, plumbing, hot water services, rooves and cracking. Scaring purchasers from good property ironically damages their credibility and vendors need to call this out."

  "Was very happy with APBI service. I called them one week before handover.. Manisha from reception explained the process with the completion inspection. They were very flexible with appointment date and time. David was our inspector, he arrived on time and the report was sent to us within a few hours even though it usually takes 24 hours. The report stated all the defects in detail with photos aswell. Highly recommend APBI. Thanks Zainab :-)"

  "Good and detailed report. Professional and helpful"

  "Had to move quick on a property and was able to organise an pre-purchase inspection and was able to have it done within 48 hours. Report has photos and is easy to follow. Would use again"

  "Used the services for Pest and structural inspection.It was ontime, professionally done, well communicated."

  "Used APBI for a few pre-purchase building and pest inspection, they were very prompt with appointment booking. Inspector was also helpful with going through the post-inspection report + any recommended fix."

  "APBI completed a building & pest inspection for us on a potential purchase. They were recommended to us and were priced well so we engaged them. I was very impressed with the turn around time and detail of the report. I even called the rep for a couple of questions of which they were more than happy to help elaborate on the report items. Would recommend their inspection services to family and friends."

  "David was friendly and extremely thorough with his inspection. He had a sound knowledge of the Australian building standards and he took the time to explain issues to us in a clear and concise manner."

  "Inspection scheduling is too quick, they are too responsive. I give them 4 star becasue, during my last inspection, inspector fail to notice some items that we have to deal with builder. Overall, its good experience!"

  "We had a great experience with APBI, they were quick to book us in at short notice, provided valuable and honest appraisal of our property & were good value for money. Thanks"

  "I contacted APBI as I needed a building and pest inspection completed asap. They were able to accommodate me within a couple of days and I had the full report by the next day. Very detailed and thorough. Would definitely recommend them to anyone looking for a pre purchase inspection."

  "They are responsive and flexible to attend the inspection time but I am not satisfied with detail report they are preparing. They are using system generated report with pre populated Yes/No kind of questionnaire along with standard clause of APBI and pictures taken during inspection but there is no technical details about the fault or recommendation according to VBA guidelines for builder to fix it. It doesn't add much value. I would recommend APBI to provide more description according to VBA code which can help builder to understand technical requirement and knowledge."

  "This was my first time purchasing a property, and I was glad I went with APBI. They were affordable, and the service was quick and professional. They liaised with the agent to confirm a time and did a thorough inspection of the property! Would recommend - it was a very easy process!"

  "Very responsive and quick turn around on the building and pest inspection report. Ispectory available on phone to discuss all issues identified after inspection."

  "Well worth the peace of mind! Small up front cost could save you thousands in the future."

  "Engaged APBI recently. Highly professional, ontime throught the tenure. Exhaustive reports & high attention to the details. Highly recommended."

  "So far is a good experience using APBI. They gave prompt reply to the enquiries, and they done the inspection and reports in timely manner. The inspector is easy to be contacted. They also gave a very good price!"

  "I needed an urgent Building Inspection for the purchase that I made. I contacted APBI team and explained my circumstances, they organized an inspection even earlier than what they first promised me and the report was ready and sent to me straight away."

  "I wouldn't engage APBI for any future projects. I have been misled by the positive reviews on Google. It probably depends on the Inspector allocated to your property. I engaged APBI for all 4 stages of my build. My inspector has never picked any issue, not even a minor one for the entire build. 2 days moving into my new house, I faced issues with water blockages in the whole house including the toilets. That too happened on a long weekend!! 3 days later the builder sent plumbers and turns out the sewerage pipe that was supposed to be above ground in the front yard is buried underground. I encountered additional charges of living in a hotel for 3 days. I agree that builders make mistakes and that is the only reason we engage 3rd party inspectors. When I questioned APBI how they missed this; their response was they only visually inspect what is visible to them. The response baffled me. If only I had known this and I would have never engaged them. For an inspector who couldn't even point out a missing sewer pipe, I seriously question their capabilities and qualification to perform inspections."

  "Very detailed and thorough report. Thank you for your business, much appreciated."

  "I had a building inspection completed by APBI in February 2020. I had to reschedule at the last minute and the team were very understanding and easy to communicate with. The inspector showed up on time and was very respectful. He completed a very detailed report and was available for a follow up phone conversation which was extremely helpful. I would definitely recommend this service."

  "Decent value, fast turn around Pre-Auction inspection. Good communication with real estate agents. Perhaps not as much detail in the "hard to reach" areas of the house as I would like, e.g. stumps under house. Also I think they missed some water damage in the garage ceiling, but nothing major."

  "We would highly recommend APBI as they were prompt and extremely helpful in providing feedback and guidance even during the actual inspection."